I was very tempted, but the cost of their uncapped service was just a bit too much. You get what you pay for I guess, but I’ll take the occasional mild infuriation over around £35pm extra cost.
£10 more for no cap by the looks of it, & I have been recommended a&a by a mate before, but I’ve used Zen at multiple addresses in the past & they have always been fantastic both in service & their support (but it’s been a couple of years now, hopefully they are still as good).
If there’s a 1TB cap, I don’t even understand the point of needing a 1Gbps connection. I assume their market is just people that want to say they have a 1Gbps connection, but all they do is stream or play the odd game.
You done fucked up, gotta go for Arnold’s and Andrew’s.
https://www.aa.net.uk/etc/about-us/
The unsubscription process due to leaving the UK was “ring ring, I don’t want the internet anymore” “ok” “that’s it?” “Yep”
I was very tempted, but the cost of their uncapped service was just a bit too much. You get what you pay for I guess, but I’ll take the occasional mild infuriation over around £35pm extra cost.
Their uptime and customer service better be bang on because £75 for 1Gbps/115Mbps with a 1TB cap is expensive.
Zen, in contrast, offer more for less and were great when it came to leaving too.
Yeah I’ve been with Zen since broadband has been a thing. Never had an issue with them.
£10 more for no cap by the looks of it, & I have been recommended a&a by a mate before, but I’ve used Zen at multiple addresses in the past & they have always been fantastic both in service & their support (but it’s been a couple of years now, hopefully they are still as good).
If there’s a 1TB cap, I don’t even understand the point of needing a 1Gbps connection. I assume their market is just people that want to say they have a 1Gbps connection, but all they do is stream or play the odd game.
When I lived in the uk I had a passing acquaintance with one of the founders Great team and fantastic ethos back then