I purchased a 1 Gbps down/up connection and noticed that I was consistently getting 95 Mbit/s down/up, regardless of hardware configuration (router, no router, switch, no switch, connecting directly to the ONT, cat 6/6a cables, etc) and regardless of software configuration (VPN on/off, firewall on/off, OS Linux/Android, driver updates, etc).
When nothing seemed to help on my end, I finally called my ISP. They could confirm that my ONT is a decade old and that they can see that each port only allows for 100 Mbit/s down/up.
I went through these steps before finally testing a direct connection to the ONT which finally made me call the ISP.
The ISP is going to replace the ONT for free.
I knew there had to be some truth to the “have you tried rebooting” trope…
I was mentally prepared for anything at this late a time on a Friday when all I wanted to do is to grab some sweet Linux ISOs to enjoy. So I explained every single step that I had taken, described every piece of hardware and exposed any and all quirky software that I had turned off for the final speed test. They were extremely polite and kind when they said, “you are exactly right, sir, the ports on your ONT can only deliver 100 Mbit/s. We’re getting you a new one.”
I was so goddamn relieved.
That’s awesome.