Went to get some laundry services and called the number. I was leery as I am in Toronto area and number was Nova Scotia.

A male sounding person answered and I started posing questions about laundry services they offered. This guy was the politest person I had heard in over a decade. Concise but vague. I thought it was VOIP delay as there was a 3-5 second pause for him to reply but realized that it was too consistent. It was a fucking AI attendant talking at me. I said stick your AI, I will not be using your services and hung up.

Grrrrr me want human.

    • Carnelian@lemmy.worldEnglish
      191·
      17 hours ago

      The things literally constantly provide false information about the products and services they were implemented to represent. I have directly experienced this, as well as heard the same from people I know personally.

      This creates an awful situation. If the AI laundromat assistant says “Yes, we offer drycleaning!” I have not actually obtained any information about that question. Maybe they do maybe they don’t. How do I proceed?

      • Rhynoplaz@lemmy.worldEnglish
        115·
        16 hours ago

        If you’ve worked in sales, you’d know that providing false information about goods and services has been standard long before AI.

        • Rayquetzalcoatl@lemmy.worldEnglish
          12·
          16 hours ago

          Haha, I’m not sure “we were going to lie to our customers anyway 🤷‍♂️” is the best pitch for the pros of AI

        • Carnelian@lemmy.worldEnglish
          71·
          16 hours ago

          Yup and then they lose business and their reputation tanks if the problem employee is not identified and corrected.

          Hey how’s the economy doing now that these business have all rolled out the chatbots btw?

    • BeBopALouie@lemmy.caOPEnglish
      94·
      17 hours ago

      Not sure if it’s because I’m a boomer, but I don’t wanna deal with that crap. I want to deal with a human. I also want to be able to take showers. How much energy did that stupid AI use while I was talking to it? I’ll bet it was a lot more than how much energy a human would expend.

      Fuck AI