I bought a Boox Palma. The screen cracked on the first day. I wholeheartedly do not recommend them as a company as their customer support response is always “not our fault.” A quick google will find others who had the same experience I did.
I am an IT professional. I have had Kindles and Kobos and have NEVER had a screen break on any device. This company needs to be called out and boycotted.
Per the post…Android itself is old, yes…but they never promised security updates…only updates to the firmware. I don’t have a problem with this. Retroid is similar in that their devices are not current android, though not nearly as bad as Boox. It all depends on how you use a device as to if this is really an issue or not.
The best solution I have seen to this was the guy I worked with, sick of people shaking the doors repeatedly while we were redoing signage after close exclaimed at some door shakers: “what the fuck you doing bro?!” Those of us in the store lost it and the customers walked away embarrassed. From your comment, I can tell you have not had a job that works with the general population directly like retail. You lose patience pretty quickly with others trying to complain to get their way, push boundaries, and sometimes just be assholes. You should try it sometime. It is quite enlightening.