That’s great for you. Sadly it’s not everyone’s experience. I’ve broken plenty of things with updates, and I’m not even a heavy Linux user. you’ll find millions of Linux users making arguments like that I described above, blaming users for updates, all over the internet.
Personally, as much as these little things annoy me, the big things just work. Games just work. My hardware just works. Updates just work. Software just works. I never, ever, ever have to open fucking terminal. That alone is worth all the bullshit in the world. I got into an argument the other day with someone who was chastising a Linux user for updating their distro without checking dependencies first. Like doing homework before an update is a normal thing everyone should be expected to do. It’s not, and until Linux figures this shit out, it’s going to stay niche in the consumer space.
Just to be perfectly clear, I am rooting for Linux to succeed. I think our best chance at this stage is Valve. I suspect the use of immutable SteamOS will begin to creep into the desktop space. Developers will love it because they can build exactly one repo and call it a day. Users will love it because shit will “just work.” Yes, we lose some control, but no one will care because the biggest flaws will be gone.
The responses have classic “I run Arch” energy. It’s never the fault of the software. It’s always the fault of the user. Ignore them. This is terrible UX and should be criticised. She did absolutely nothing wrong.