Gentle nerd freak of the pacific northwest. All nation states are vermin.

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Joined 5 months ago
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Cake day: June 26th, 2024

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  • At my previous job their was a role where you just called insurance companies and asked them incredibly basic questions about what they planned to do for a patient with diagnosis X and plan Y. This information should be searchable in a document with a single correct answer, but insurance companies are too scummy for that to be reliable.

    In 2021 we started using a robot that sounded like a human to call instead. It could handle the ~80%+ of calls that don’t use any critical thinking. At a guess, that’s maybe 5-10% of our division’s workforce that wasn’t needed anymore.

    With the amount of jobs like this that are 100% bullshit, I’m sure there are plenty of other cases where businesses can save money by buying an automated bullshit generator, instead of hiring a breathing bullshit generator.