Alien meaning “external”.
Electrical interference can come from all kinds of places, near and far. I guess technically you might get interference from other planets but I don’t think that’s what they meant. :) Solar flares are a possibility, though.
If you can’t afford backups, you can’t afford storage. Anyone competent would factor that in from the early planning stages of a PB-scale storage system.
Going into production without backups? For YEARS? It’s so mind-bogglingly incompetent that I wonder if the whole thing was a long-term conspiracy to destroy evidence or something.