tl;dr: after pushing rcs so hard for years, killing hangouts well after forgetting about it, & hiding it from gmail, google now wants you to use its (and google allo’s) successor, google chat.

    • red@feddit.de
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      1 year ago

      Seriously. I’m quite a Google maximalist (yea, I know, spare me) and a young-ish not-that-old IT nerd. But even I have lost track of which chat app is currently the supported one / the successor of all the dead ones, and how to get is / use it (well, particularly on the web). If I’m confused, I can’t imagine how it is for the average internet user or old people.

  • chris.@beehaw.orgOP
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    1 year ago

    google’s messaging strategy has gotten so bad that they now have to remind consumers which of the apps are made for them. i myself had no clue that the google chat app in the play store was targeted towards consumers, i just assumed that the app was google workspaces only considering they always push rcs & that the play store description doesn’t go two sentences without talking about enterprise & google workspaces.

    it’s kinda wild when you consider that they had a 17 year headstart on this & still somehow lost the messaging app/site race multiple times

    • dxcz@beehaw.org
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      1 year ago

      Got my immediate family on it. Miss some features when forced elsewhere.

    • Gork@beehaw.org
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      1 year ago

      This trend is bad for the Google brand, and I’m surprised that the higher ups there don’t understand it. Why should I use a Google service and get attached to it if they are going to unexpectedly remove it entirely?

      How long until Google Earth gets the axe? Or even Gmail? I’m writing this on my Google Pixel, but they could theoretically just say “naw we wanna leave the phone market” and then may not make the phone any longer or not provide OS or security updates if that is their prerogative.

      For such a large tech company, they have the resources to run these services at cost in order to have their users be more valuable to them in the long term.

      I’m still bitter about them completely dismantling the original Google Talk desktop application two decades ago (yes they weren’t shortened to app then lol) as it was the best communication platform of its time and had very clear voice comms.