Article seems pretty flawed. Relevance is a vague metric, and the author relies pretty heavily on data related to government site visitation, which seems subject to bias toward certain types of users.
Market share is likely still incredibly low, but Firefox’s relevance should be spiking right now due to Google’s shenanigans with Chromium. The fact that like 90% of revenue for its for-profit wing is from Google is still troubling.
Any alternative views out there?
The original comment, which was the claim that the internet is doing a lot better than the web.
In that context, the fact that literally every single one of those services is primarily accessed and managed through the web, makes that claim that the web hasn’t succeeded look a little ridiculous.