I’ve been getting into mass effect trilogy finally, and since I don’t own a gaming pc, I like to play through GeForce Now.

Well, just now I had some things come up a couple of times a row and I quit my game a few times, and now I can’t continue because of some sort of lock mechanism against playing on multiple computers…?

Did not know this is a thing, but I have a few vacation days and wanted to get this series properly started, so it’s a little bit annoying. Who knows how long I have to wait?

Ugh…

Edit:

Talking with EA support, they informed me that the wait is 24 hours. Jesus christ that is long for something like this. There goes my vacation day opportunity…

Edit2:

Wow! The customer support really pulled through, suggested they request a password change on my account from their side.

Turns out, this seems to toggle that flag, and I could now start the game! Hooray! Akash, my man, you saved the day! Cheers 🍻

  • tiramichu@lemm.eeEnglish
    3·
    10 months ago

    It IS a big deal though, that’s the whole point.

    You had plans for today. You paid money for a service so you could make those plans happen, and then now your plans are toast. You paid money for nothing.

    If you paid for a package holiday and then got denied boarding the plane for some garbage reason like “you’ve exceeded your maximum flight hours for today” (WTF?!l) then you’d be MAD and rightfully so.

    Sure, this is just a game. It’s less important. But the principle is identical and your reaction should be to feel cheated and robbed, not just shrug and let EA get away with not giving you the service but still taking your money.

    • orgrinrt@lemmy.worldOPEnglish
      1·
      10 months ago

      I get your sentiment, and agree somewhat, but I was able to play it prior as well as later, even if I had to wait 24 hours. So I didn’t pay for nothing, and if you meant gfn, then I was still fully able to use the service for everything else.

      However, I did make efforts to right the situation, which I think is much better than simply complaining and feeling robbed. Those efforts brought fruit, too, and I was back playing in an hour.

      But I still do see your general point and agree in the sense that we really should fight for our rights, and if unable to do so, strive to better things for others, so they need not fight 😌