• 𝕸𝖔𝖘𝖘@infosec.pub
    link
    fedilink
    English
    arrow-up
    28
    ·
    12 hours ago

    I had a Starbucks franchise owner tell me that Starbucks doesn’t sell coffee; [they] sell an experience.

    Then improve the experience, I told him. I seriously have no idea how they’re still around.

    • Melvin_Ferd@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      10 hours ago

      End of the day it is on us to actually use the tools of haters and trolls to fight back against any of this stuff. But we police ourselves. They trained us to police ourselves away from the tools.

      We created the internet. We learned we can use it to shape culture and push back against these rich interests but they also learned it at the same time. So they covertly used bot accounts to push us away from ways to shape our world and instead trained us to use this stuff to post about beans and “its morbing time”