The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.

The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.

I got annoyed with this too many times. Next to my paid Proton account I also have a free account so I see all the deals they offer me.
But to be fair, they don’t need to offer deals to their loyal customers because their service is really good which keeps those customers from walking away. So why offer them less paying deals when you don’t need those tricks to keep them? You just need to lure in new people then to get them hooked on your proper well made service.
Edit: I just opened my mail and got a notification from Proton they added 10GB extra storage for free, to thank me for being a customer for so long.