The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.

The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.

That happened to me before. I immediately cancelled the new contract. I had told them before I signed up that I was an existing customer and they still sold me the deal. But then when I tried to avail of the lower rate they said no, because I was an existing customer.