The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.

  • TBi@lemmy.world
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    4 hours ago

    That happened to me before. I immediately cancelled the new contract. I had told them before I signed up that I was an existing customer and they still sold me the deal. But then when I tried to avail of the lower rate they said no, because I was an existing customer.