The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.

The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.

I’m on the website looking at each of their deals. There’s no fine print that I can see except this:
The terms and conditions may involved some, but it should be visible on the deals page at least when you click through.
maybe they updated it, for me it says first 12 months and then specifies “new customers only” under the “who’s eligible for this plan” section on the deal page. It also doesn’t give a link to login anymore and informs existing customers to sign in to see their own specialized deal
They definitely updated it because I could see the link for login and my page doesn’t look the same now as it did the first time I went to look.
Same