Went to get some laundry services and called the number. I was leery as I am in Toronto area and number was Nova Scotia.

A male sounding person answered and I started posing questions about laundry services they offered. This guy was the politest person I had heard in over a decade. Concise but vague. I thought it was VOIP delay as there was a 3-5 second pause for him to reply but realized that it was too consistent. It was a fucking AI attendant talking at me. I said stick your AI, I will not be using your services and hung up.

Grrrrr me want human.

  • Komodo Rodeo@lemmy.world
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    11 hours ago

    The cost of labour keeps increasing, so prices increase, almost as if the two were intrinsically tied. The “large increased amount” for the same service with no additional benefits is precisely the problem. Companies contrive to rake in massive profits for themselves and their shareholders at the expense of their employees and customers, a state of affairs which I’d argue has become intolerable.

    As for your example of the washing machines, I’ve got news for you and it’s not good - they’re both shit, the above cited example isn’t an example of the washing machines purchased by our Grandparents which were built like brick shithouses. The unit costing $1000 more isn’t on par with the models and designs of yesteryear, not nearly. Add to this the shrinking pool of home appliances which are manufactured without tied-in computerization, another factor which will shorten their service life considerably (replacement chips will be in short supply once the model is discontinued, forcing owners to source a small pool of qualified repairmen who in turn will be unable to source parts or be forced to cannibalize other broken units). I seriously can’t believe that your example of high quality appliance is Speed Queen sold at Best Buy, is it the one that you bought, or could you really not think of a better one on the spot?

    • partial_accumen@lemmy.world
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      10 hours ago

      As for your example of the washing machines, I’ve got news for you and it’s not good - they’re both shit, the above cited example isn’t an example of the washing machines purchased by our Grandparents which were built like brick shithouses. The unit costing $1000 more isn’t on par with the models and designs of yesteryear, not nearly.

      Citation needed. How are they not good repairable washers?

      Add to this the shrinking pool of home appliances which are manufactured without tied-in computerization, another factor which will shorten their service life considerably (replacement chips will be in short supply once the model is discontinued, forcing owners to source a small pool of qualified repairmen who in turn will be unable to source parts or be forced to cannibalize other broken units).

      The Speedqueen has none of those things so I’m not sure why you’re bringing that up as a rebuttal to my Speedqueen example.

      I seriously can’t believe that your example of high quality appliance is Speed Queen sold at Best Buy, is it the one that you bought, or could you really not think of a better one on the spot?

      This is a really odd question you’re asking because how you asked it destroys your own argument. “or could you really not think of a better one on the spot?” suggests you know of a good washer equal to the units of the past, but your argument above is that better washers don’t exist. So which is your argument, that there are the good washers like those in the past that I simply haven’t cited, or that no better washers exist and they are all enshitified?