Instagram users have told the BBC of the “extreme stress” of having their accounts banned after being wrongly accused by the platform of breaching its rules on child sexual exploitation.
The BBC has been in touch with three people who were told by parent company Meta that their accounts were being permanently disabled, only to have them reinstated shortly after their cases were highlighted to journalists.
These companies are playing a dangerous game with their “fast and loose” approach to moderation. The only way to win is to stop playing.