• jman6495@lemmy.ml
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    1 year ago

    Gonna come out with a controvertial take here, but I am actually fine with anonymised usage stats/telemetry if they are solely designed to improve the product, and as long as there is an opt-out. Many people are get furious about telemetry in firefox or distros, but when i ask what their precise issue is with it, can give no answer.

    Sending these stats is also a contribution to the projects that help improve software.

    • conciselyverbose@kbin.social
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      1 year ago

      Many people are get furious about telemetry in firefox or distros, but when i ask what their precise issue is with it, can give no answer.

      They already gave you their answer. They don’t think collecting data without very deliberate opt in is acceptable. There is no need for anything more precise than that. It’s a perfectly complete answer on its own.

      • RegalPotoo@lemmy.world
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        1 year ago

        Personally, i see metric/telemetry collection like democracy; you are perfectly entitled to not participate, but if you opt out you also forfeit your right to complain about bugs or missing features.

        I work on a companion app for a piece of very expensive hardware where our users are trained on how to report problems, and I’d still have 1 stack trace from our telemetry system than 1000 user reports. Our privacy policy explicitly states that we collect some information for the purpose of identifying and fixing issues, and for product development, and that we won’t sell or share that data. We operate in the EU, so the amount of money we could get from a data broker selling that information would be a rounding error on the fines we’d see if we did.

        Absolutely read the privacy policy and call out weak policies, but “metrics” and “telemetry” are not synonyms for “spying”