If WD expects its drives to fail after 3 years, then WD is manufacturing shoddy products and it’s time to change vendors.
Which is a real shame, because WD was until recently the gold standard of disk drive reliability. To my recollection, I’ve never seen a WD drive fail.
I’ve got a machine whose (Seagate, not WD) drives have been powered on for 14 years and they still aren’t complaining. They’re about to, though—their SMART reports only 1% service life left!
Everyone has at least one bad story about a brand, and that experience can colour a consumer’s view indefinitely. I had a faulty WD drive in the computer I got to start college in 1997 but didn’t realize it, instead learning to reinstall Windows every six weeks. I rarely chose WD thereafter.
Which is a real shame, because WD was until recently the gold standard of disk drive reliability. To my recollection, I’ve never seen a WD drive fail.
Oh boy, I’ve had about 10 drive failures out of like 46 drives, all WD. I’ve had 3 WD Red Pro 6TBs fail and 7 WD Red 6TBs fail. This has been over around 7 or so years, although one of the WD Red Pro 6TB drives was bought this year and failed within 2 weeks (over 1000 bad sectors, it had the worst SMART stats I’d ever seen).
The WD Red 6TBs are particularly bad, I’ve had better luck with the WD Red Pro 6TBs, and then IIRC the WD Red 3TBs are like by far the worst out of WD’s Reds.
Not to mention, WD already tried pulling a fast one on customers when they swapped out WD Red drives with SMR drives then had to make a WD Red Plus for their (existing) CMR Red drives. I had a WD Red 6TB drive go bad, replaced it with a brand new WD Red Plus 6TB which immediately went bad, then replaced it with a WD Red Pro 6TB which also went bad within a few days. I replaced that one once again with a brand new WD Red Pro 6TB (I love brick and mortar PC stores, I got an awesome PC store near me) and that drive has been perfectly fine for a few months. My original WD Red 6TB drive in question did last me like, 6 or 7 years, I just got really unlucky with two quick failures in a row but all is good now.
I’ve not had a great experience with WD, but I’ve still heard worse things about Seagate so I am sticking with my WD Red Pro 6TBs for now.
I have a 13 year old 1tb WD mypassport that I loaded up with pirated movies and took with me to Afghanistan. It’s been through a lot, and it’s still working well today, not even a blip of an issue. Such a shame when companies drop off in quality.
I think the warning itself is not inherently bad, but the “please consider replacing the drive soon” portion is definitely unacceptable. I work in the disc drive industry and 3 years is very little, especially for a NAS drive. I’ve personally seen and used a number of drives with >100k POH.
Further, you can’t repair a pool with a drive marked with a warning label.
“Only drives with a healthy status can be used to repair or expand a storage pool,” Synology’s spokesperson said. “Users will need to first suppress the warning or disable WDDA to continue.”
That sounds pretty terrible. I’ve had great luck with seagate and I think I even have a seagate drive. My Drives are all 6+ years old, except for 2 which are a bit newer and I have some drives I bough second hand super cheap. They may be 2 ish years old as well.
Thanks for sharing. Looks like I’ll be swapping out my WDs for another brand when they go bad one day.
